FAQ/common topics
SHIPPING OUTSIDE OF THE UNITED STATES We do not ship directly from our US warehouse to international destinations; only to the lower 48 United States. If ...
Thu, Mar 20, 2025 at 3:36 PM
CANCEL AN ORDER All cancellations must be made from the marketplace where you placed the order. All cancellation requests we receive must come from the ma...
Thu, Mar 20, 2025 at 2:09 PM
RETURNS POLICY We only accept returns within 30 days from the date of delivery. All returns must have prior authorization to receive refund. Prior author...
Thu, Mar 20, 2025 at 2:29 PM
WARRANTY All products are covered by a one-year warranty from the date of purchase at no additional cost. Warranty covers any manufacturing defect due to ...
Thu, Mar 20, 2025 at 3:16 PM
REFUNDS Once your return is delivered to us and inspected, a refund will be processed within 1-2 days; time. Once processed, refunds can take 3-5 business ...
Thu, Mar 20, 2025 at 2:13 PM
PRODUCT CONDITION We sell our products in both "new" and "remanufactured" condition. Our listings will identify the product condition ...
Thu, Mar 20, 2025 at 3:19 PM
SALES TAXES All sales taxes, when applicable, are collected by the marketplace. Marketplaces act as the facilitator for applicable taxes based on your cit...
Thu, Mar 20, 2025 at 2:10 PM